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Problem

Solution

The synth I’m controlling is playing out of tune

  1. Check that the Pitch Bend range in DigitaizeConnect matches your software settings.

  2. Check the tuning of your instrument

  3. Re-calibrate your instrument if necessary

Notes are being triggered even if i don’t play

Try increasing the note onset threshold

The latency is too big

  1. Reduce the buffer size in your audio software. If you’re on windows consider installing ASIO drivers (recommended: ASIO4ALL : https://www.asio4all.org )

When trying to assign a controller via learn mode process it keeps assigning the wrong one.

 in Digitaize Connect use SOLO function to allow the controller you wish to assign an exclusive access.

I get duplicate midi notes

Check the routing in the DigitaizeConnect app. Make sure that you don’t route different strings or master channel to the same midi channel.

The range of the motion sensor is too big

Please refer to Scaling Tables in chapter Midi CC Assignments

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