TABLE OF CONTENTS
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WARNING: follow all mounting instructions in support at http://www.digitaize.eu/support Module Sensor Setup to avoid damaging your instrument.
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NOTE: per default Digitaize will automatically operate in the WAM mode.
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BUTTON
Both the Digitaize USB Receiver and the Digitaize Module feature individual LED indicators that convey information to the outside world. The chart below outlines the various colors and patterns associated with these indicators:
USB-RECEIVER
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LED COLOR
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LED ACTION
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MEANING
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RED, GREEN, BLUE
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blink
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Receiver boots up
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GREEN
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constant light
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Receiver in bootloader mode
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GREEN
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blinking
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Receiver in WAM mode, advertising
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GREEN
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fading
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Receiver in WAM Mode, connected to the Digitaize Wireless Module.
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BLUE
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blinking
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Receiver connected with the Module, module unable to pair with the receiver
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BLUE
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fading
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Receiver transferring firmware update to the Module
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Digitaize wireless Module has a golden button placed at the right side in the front.
Action | Function |
|---|---|
Short press (while the Module is off) | turns on the module |
Short press (while the Module is on) | – |
Short double press (while the Module is on) | |
Middle long press (~2 seconds, while the Module is on) | turns off the module |
Long press ( > 10 seconds, while the Module is on) | forcefully turns the module off (if it becomes unresponsive) |
LED COLORS EXPLAINED
Both the Digitaize USB Receiver and the Digitaize Module feature individual LED indicators that convey information to the outside world. The chart below outlines the various colors and patterns associated with these indicators:
USB-RECEIVER
LED COLOR | LED ACTION | MEANING |
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WHITE
fading-in or out
Module Turns On/Off
GREEN
blinking
RED, GREEN, BLUE | blink | Receiver boots up |
GREEN | constant light | Receiver in bootloader mode |
GREEN | blinking | Receiver in WAM mode, advertising |
GREEN | fading |
Receiver in WAM Mode, connected to the Digitaize |
Wireless Module. | |
BLUE | blinking |
Receiver connected with the Module, module unable to pair with the receiver | |
BLUE | fading |
Module in Bluetooth Mode, connected to the Bluetooth host.
YELLOW
fading
Module connected BUT not attached to the Sensor Link
YELLOW
blinking fast
SOLO mode active on one of the Midi CC controllers
PURPLE
fading fast
Module in Calibration Mode
PURPLE
blinking
Receiver transferring firmware update to the Module |
WIRELESS MODULE
LED COLOR | LED ACTION | MEANING | |
|---|---|---|---|
WHITE | fading-in or out | Module Turns On/Off | |
GREEN | blinking | Module in wireless WAM Mode, attempting to connect with the Digitaize USB Receiver. | |
GREEN | fading | Module in WAM Mode, connected to the Digitaize USB Receiver. | |
BLUE | blinking | Module in Bluetooth Mode, advertising. | |
BLUE | fading | Module in Bluetooth Mode, connected to the Bluetooth host. | |
YELLOW | fading | Module connected BUT not attached to the Sensor Link | |
YELLOW | blinking fast | SOLO mode active on one of the Midi CC controllers | |
PURPLE | fading fast | Module in Calibration Mode | |
PURPLE | blinking | a short purple blink indicates the preset being being recalled, the blink time indicates the preset number | |
RED | blinking | 1 Blink every 2 seconds: battery under 20% charge 1 Blink every 1 second: battery under 10% charge | |
Constant orange | RED | blinking | Blinking constantly red means there is a firmware problem. Perform Recovery Mode |
Constant orange | The battery is charging. This LED will turn off when the battery is fully charged. |
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The envelope can be further customized in terms of both reactivity and scaling. The reactivity of the aftertouch can be adjusted in the MAIN tab using the two available dials: “RISE” to set the attack time and “FALL” to control the release time. Additionally, fine-tuning the scaling factor can be done in the MIDI CC Mappings tab. For more information, please refer to the Scaling Tables.
NOTE VELOCITY
Note velocity refers to the energy of a note calculated at the moment it is triggered during an event. To refine the note creation process, two additional controls are available:
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POSITION: this value describes the absolute, static position of the instrument relative to the ground.
ACCELERATION: this value describes the velocity/movement speed of the instrument while in motion.
TODO: add instrument images with arrows showing the directions of the X and Y axis
SCALING TABLES
Utilizing scaling tables enables extensive customization of the chosen MIDI CC value. You can adjust the range of the specified value by manipulating one of the white dots. Additionally, select one of the three curves located in the top left corner to determine the linearity of the scaling function.
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NOTE: this is the most important part of the Digitaize Setup. You can repeat it at any moment choosing the option “Calibrate” from the Instrument Setting Window.
It is strongly advised to familiarize yourself with this procedure and to perform it regularly. This is especially important if you observe some major inconsistencies in the midi translation.
Selecting the concert pitch
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Ensure that the instrument is properly tuned before starting the calibration process.
Maintain a smooth and continuous sound. Avoid abrupt changes in tone or rapid shifts between pitches.
Always adhere to the on-screen guidelines: play exclusively on the specified string and follow the displayed note pitches.
Uninstallation
Windows
Each of the Digitaize Component has it’s own discrete installer and thus more components will appear in the Add/Remove Programms section of the Windows app management. To uninstall Digitaize simply uninstall each of the component starting with “Digitaize”.
Macintosh
To uninstall Digitaize on a Mac computer please run the Digitaize Uninstaller app which is localised here:
[your hard drive]/Library/C. Bechstein Digital/Digitaize Uninstaller.app
DIGITAIZE AUDIO - PLUGIN
Digitaize provides an ultra low-latency, uncompressed wireless microphone-audio streaming experience, (available in WAM wireless mode). To enhance simplicity and modularity, Digitaize audio does not function as a standalone audio card, ensuring it does not interfere with your existing local audio interface. Instead, the audio signal is transmitted from the Digitaize USB-Receiver directly to a specially designed plugin, effectively eliminating many sources of latency. This design allows you to use other physical audio inputs from your audio interface simultaneously, without any conflicts.
To utilize the Digitaize Audio plugin, simply load the “Digitaize Audio” VST3 or Audio Unit Plugin onto an audio track in your preferred Digital Audio Workstation (DAW). Please be aware that the Digitaize Audio Plugin does not process any input signals; instead, it outputs audio from a wireless microphone. To record audio from the plugin, you must first route its output to another channel that accepts the output from Digitaize Audio as its input.
NOTE: For a detailed explanation, please refer to our online resources available at http://www.digitaize.eu .
TROUBLESHOOTING
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Problem
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Solution
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[WINDOWS] After downloading the installer, a malware alert appears
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Microsoft servers sometimes mark new software versions as 'potentially insecure' during the initial verification process. As Digitaize's app is digitally signed, you can safely proceed with the installation.
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My Instrument Not Appearing in Digitaize Connect
Make sure you’re following the connection steps respective to the wireless mode you’re using Digitaize with (-> Connect Cloud Tab )
When using in wireless WAM mode - make sure the Digitaize USB-Receiver is plugged into the computer and the Digitaize Module is turned on. A green LED should be fading (not blinking!) on both USB Receiver and the Module. If this is not the case skip to the LED Colorus troubleshooting.
When using in wireless Bluetooth mode - make sure to pair the Digitaize Module with your computer/device in the system’s native Bluetooth BLE pairing dialogue. Note that a successfully paired Module results in a blue LED fading (not blinking)
[Windows] when using ASIO drivers the Digitaize Midi Ports might be already exclusively occupied by another application that uses midi. Try closing other audio applications and try again.
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The app encountered a problem: Error Code 1
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[Windows]
Check if your Firewall or other Antivirus Programm disallows “Digitaize Bridge” to run. Digitaize Bridge is a background process that needs to be running constantly as it takes control over the audio and midi ports routing.
Uninstall Digitaize (see Uninstallation chapter), download the installer anew and install it again.
[Macintosh]
Digitaize Bridge is added to Launch Agents as a background process. Make sure running “Digitaize Bridge” is allowed in System Settings → General → Login Items
Digitaize Installer installs its background processes only for the user being logged-in while in the installation process. Make sure the same user is using Digitaize as the one who installed it. Otherwise you will need to install Digitaize again for the other user
Sometimes restarting the computer might help resolving this issue
If none of the above steps help please uninstall Digitaize (see Uninstallation chapter) and install a fresh version
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My instrument keeps disconnecting
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Make sure the battery of the instrument is charged. Use the attached USB cable to charge your instrument for at least 30 minutes
Make sure the Digitaize USB Hub is in a distance not more than 3-4 meters from the instrument, and no solid objects are covering it.
Try restarting your computer
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The synth I’m controlling is playing out of tune
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Check that the Pitch Bend range in DigitaizeConnect matches your software settings.
Check the tuning of your instrument
Re-calibrate your instrument if necessary
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In bow mode the notes are being triggered even if i don’t play
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Try increasing the note onset threshold
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The latency is too big
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Reduce the buffer size in your audio software. If you’re on windows consider installing ASIO drivers (recommended: ASIO4ALL : https://www.asio4all.org )
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When trying to assign a controller via learn mode process it keeps assigning the wrong one.
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I get duplicate midi notes
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Check the routing in the DigitaizeConnect app. Make sure that you don’t route different strings or master channel to the same midi channel.
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The range of the motion sensor is too big
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Please refer to Scaling Tables in chapter Midi CC Assignments
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The Audio signal sounds distorted/corrupted
Make sure the Digitaize USB Hub is in a distance not more than 3-4 meters from the instrument, and no solid objects are covering it.
Restart your computer
In your destination software check the buffer size of your audio card, make sure to keep it low for the best results. If you’re on windows consider installing ASIO drivers (recommended: ASIO4ALL : https://www.asio4all.org ) as some of the default window audio drivers cannot handle such audio streaming correctly
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I can’t record the audio onto the track where the DigitaizeReceive plugin is attached to
To record the audio from Digitaize, you might need to route the output of this track to an input of another track, as most of the DAW’s record the audio ‘pre’ any plugin attached.
Contacting Support
If the issues you're encountering aren't addressed in this guide or you require further assistance, our support team is ready to help. We are committed to providing timely and effective solutions to ensure the best experience with our products.
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Software + Firmware Update
Software updates for platforms like iOS and Android can be easily performed through the App Store, similar to other applications. For Mac and Windows users, navigate to the User Tab → Preferences → CHECK NOW to initiate the update process.
If both software and firmware updates are available, you will be prompted to update the software first.
To enable automatic update checks, simply toggle on the "Check for updates" option.
Please be aware that firmware updates can currently only be executed on the Mac and Windows versions of the Digitize Connect App using the wireless WAM mode, which requires the Digitaize USB-Receiver.
Recovery Mode
In rare instances, the firmware update process may become corrupted, or the user may select an incorrect Digitaize Product model when prompted, resulting in the device entering a non-functional state. To recover from this situation, please follow these steps carefully:
If the Module is powered on, press and hold the button for at least 10 seconds.
Ensure that the Digitaize USB Receiver is connected to the computer.
Verify that the battery of the Digitaize wireless Module is charged (recharge it for at least 10 minutes to confirm).
Open the Digitaize Connect App.
Navigate to the User Tab and select Preferences.
Wait a few seconds.
At the bottom center of the window, a message indicating "Recovery Mode" will appear.
Click on the "Recovery Mode" text and carefully follow the on-screen instructions.
Uninstallation
Windows
Each of the Digitaize Component has it’s own discrete installer and thus more components will appear in the Add/Remove Programms section of the Windows app management. To uninstall Digitaize simply uninstall each of the component starting with “Digitaize”.
Macintosh
To uninstall Digitaize on a Mac computer please run the Digitaize Uninstaller app which is localised here:
[your hard drive]/Library/C. Bechstein Digital/Digitaize Uninstaller.app
DIGITAIZE AUDIO - PLUGIN
Digitaize provides an ultra low-latency, uncompressed wireless microphone-audio streaming experience, (available in WAM wireless mode). To enhance simplicity and modularity, Digitaize audio does not function as a standalone audio card, ensuring it does not interfere with your existing local audio interface. Instead, the audio signal is transmitted from the Digitaize USB-Receiver directly to a specially designed plugin, effectively eliminating many sources of latency. This design allows you to use other physical audio inputs from your audio interface simultaneously, without any conflicts.
To utilize the Digitaize Audio plugin, simply load the “Digitaize Audio” VST3 or Audio Unit Plugin onto an audio track in your preferred Digital Audio Workstation (DAW). Please be aware that the Digitaize Audio Plugin does not process any input signals; instead, it outputs audio from a wireless microphone. To record audio from the plugin, you must first route its output to another channel that accepts the output from Digitaize Audio as its input.
NOTE: For a detailed explanation, please refer to our online resources available at Support .
ADDITIONAL RESOURCES
Explore a wide range of online tutorials and guides on our YouTube channel. These resources are designed to enhance your understanding and use of Digitaize products.
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